Campaign, Communications & Brand Leadership · Calvin Klein · 2015–2018
#MY
CALVINS
Leading the influencer, earned media, brand communications, and corporate narrative behind fashion's most enduring UGC campaign
884K+
Instagram posts tagged #mycalvins
592.8M
Social engagements Jan 2016 – Jan 2018
145K+
Retweets from a single Bieber post
$3.1B
Brand revenue, FY 2016
Landmark Moments
2015
Justin Bieber campaign breaks — 145K+ retweets, global press surge across entertainment and fashion. Talent relationship and all behind-the-scenes content managed personally.
Spr 2016
"I ___ in #mycalvins" era — influencer partners cast in the global campaign. Vogue, WWD, The Cut, Refinery29, Dazed, Highsnobiety all led. One of fashion's first influencer-to-campaign pipelines.
May 2016
Crisis moment — ABC News, Adweek lead. Strategic hold in partnership with general counsel. No retraction. Campaign performance unaffected. Story recedes within weeks.
Aug 2016
Raf Simons named CCO — PVH brand narrative, internal alignment, and retail partner communications managed across a once-in-a-generation leadership transition.
2017
"Our Family. #MyCalvins" series — Solange, A$AP Rocky, Kaia & Presley Gerber. Influencer partners seated front row at NYFW and activated at global events worldwide.
Jan 2018
Kardashian-Jenner campaign — Kim, Kourtney, Khloé, Kendall, Kylie. Became one of the most-covered pop culture moments of early 2018. Global press across fashion, entertainment, and news.
Case Study Author & Campaign Leader
Alex Wagner
Senior Communications & Campaign Leader, Calvin Klein
Campaign Scope
Global influencer strategy & execution, owned/organic social architecture, talent relations & negotiations, behind-the-scenes content, earned media, crisis management, legal partnership
Brand & Corp Comms Scope
PVH investor-facing brand narrative, internal communications & org alignment, trade & retail partner communications, executive visibility & spokesperson strategy
Leadership Era
Joined a campaign already in market; shaped and led it from the Bieber era through "I ___" to the "Our Family" Kardashian-Jenner culmination — across both campaign and corporate communications functions
Brand
Calvin Klein (PVH Corp.)
Leadership Span
2015 – 2018
Campaign Mechanic
Influencer, UGC, owned social, earned media, global talent
Full Scope
Campaign, influencer, earned, social, brand comms, corp comms, crisis, legal
01 — Context & Role

Reimagining a hashtag as an inclusive
pop culture movement — activated
by audiences worldwide

#mycalvins launched before I arrived at Calvin Klein. The possessive hashtag and the campaign's foundational concept were already in market — and already generating cultural momentum. What I inherited was a strong idea that needed the infrastructure to scale: a global influencer program with strategic intent behind it, an owned social strategy with a distinct point of view, talent relationships managed at the level the campaign's ambition demanded, and a communications apparatus capable of extending campaign moments into sustained press cycles.

My leadership era ran from the Bieber campaign through the "I ___ in #mycalvins" iteration and on to the "Our Family. #MyCalvins" Kardashian-Jenner campaign under Raf Simons. Across that span, my role consistently transcended traditional communications scope. I was in the room for creative discussions — contributing to campaign direction, briefing, and copy — while also managing every talent relationship and negotiation personally, writing and producing all behind-the-scenes content with campaign talent, co-architecting the owned social strategy with the social team, building and leading the global influencer program, and working hand in hand with general counsel throughout.

Running parallel to all of it was a full corporate and brand communications mandate — one I built from scratch. Calvin Klein had no dedicated internal communications function before I arrived. I created it — establishing the infrastructure and practice that gave the organization a coherent internal voice for the first time. That function became the foundation for the PVH investor-facing brand narrative, internal alignment through major transitions, trade and retail partner communications, and the executive visibility strategy that gave Calvin Klein's leadership a credible public voice across business and fashion media simultaneously.

"This is probably the most distinctive vision for the brand that we've seen. The marketing all has a very similar feel and vibe — and that's something that has been missing for Calvin Klein." — Nivindya Sharma, Director of Retail Strategy & Insights, WGSN / Business of Fashion
02 — The Work, Chapter by Chapter

Campaign, brand, and corporate comms —
across every phase of the work

2015

The Bieber Campaign — Talent, Content, and the Press Infrastructure

I managed the Bieber talent relationship directly — briefing, negotiation, and all ongoing communication with his team throughout the campaign. I personally wrote and produced all behind-the-scenes interviews and content, material that generated its own earned media cycle distinct from the campaign imagery and ran across entertainment, fashion, and pop culture verticals simultaneously. When his post generated 145,000+ retweets, the global press surge was managed through an earned media infrastructure built to absorb speed at scale: fashion press (Vogue, WWD, Dazed), entertainment media, and mainstream news all covered the moment, extending what could have been a 24-hour spike into a weeks-long brand story.

2015–2016

The Influencer Program — Architecture, Execution, and an Industry First

I built and led the global influencer program that became the structural engine of #mycalvins — a strategically designed system intended to generate culturally credible, platform-native content at scale, not conventional media placements. What distinguished it was what happened next: influencer partners my team had activated were cast directly into the brand's global paid campaigns. They sat front row at Calvin Klein runway shows. They participated in brand events around the world. Calvin Klein was among the first major fashion brands to operate this model at scale — the line between influencer partner and campaign talent effectively ceased to exist. The earned media implications were significant: campaign coverage in Vogue, Highsnobiety, Refinery29, The Cut, and WWD consistently featured the same names that had started as influencer partners, creating a coherent press narrative about a brand that had developed genuine cultural relationships rather than transactional ones.

Spring 2016

"I ___ in #mycalvins" — Campaign, Comms, and the Full Scope Simultaneously

My involvement deepened across every dimension at once. I was in the room for creative discussions around the campaign's direction and copy framework. I managed every talent relationship and negotiation in direct partnership with general counsel. I wrote and conducted all behind-the-scenes interviews and content personally — with FKA twigs, Kendall Jenner, Kendrick Lamar, Justin Bieber, Margot Robbie, Kate Moss, Grace Coddington, David Blaine, and Bella Hadid — content that generated press in Vogue, Dazed, Refinery29, and i-D distinct from the campaign imagery. The earned media program ran across global fashion, culture, and entertainment press simultaneously in every major market. The trade and retail communications program ran in parallel — briefing buyers and wholesale accounts on the campaign's commercial context, with 440,000+ organic user posts already a genuine retail-facing asset.

May 2016

The Crisis — Legal, Communications, and Corporate Alignment

A single campaign image triggered a significant media criticism cycle — ABC News, Adweek, and major fashion publications leading. Because I had managed the talent contract in direct partnership with general counsel, I led a response with full legal and strategic awareness from the start. The communications decision — no retraction, no apology, disciplined "no comment" posture — was made with legal confidence and grounded in a clear understanding of Calvin Klein's 40-year advertising legacy. Internally, the organization needed to be aligned and calm; externally, the brand needed to hold its position without amplifying the story. Both required active management. Platform growth continued uninterrupted. The story receded within weeks without material impact on campaign performance, brand standing, or retail partner confidence.

Aug 2016 – 2017

The Raf Simons Transition — Brand Narrative, Internal Alignment, and Retail Comms

The appointment of Raf Simons as CCO was a corporate communications event as much as a creative one — requiring simultaneous management across PVH investor narrative, internal organization alignment, trade and retail partner communications, and global earned media. I was part of the internal leadership team managing that transition: the departure framing for Francisco Costa and Italo Zucchelli, the announcement strategy for Simons, and the sustained narrative work that framed the new creative direction as evolution rather than disruption. Ensuring Calvin Klein's leadership spoke with a consistent, confident voice across business media and fashion media simultaneously — at a moment when any inconsistency would have been amplified — was among the most demanding spokesperson strategy work of my tenure.

2017–2018

"Our Family. #MyCalvins" — The Culminating Chapter

The campaign series that culminated in the Kardashian-Jenner shoot — Kim, Kourtney, Khloé (visibly pregnant), Kendall, and Kylie (strategically concealed under the campaign's signature Americana quilt), shot by Willy Vanderperre in Thousand Oaks — was the fullest expression of everything the program had built. I managed talent relationships and negotiations across the full series, produced all behind-the-scenes content, and ran the global influencer program alongside it. The Kardashian-Jenner chapter became one of the most-covered pop culture moments of early 2018 — driven in part by Kylie's concealed pregnancy — generating press across entertainment, mainstream news, and celebrity outlets that no paid media buy could have replicated. Total posts reached 884K+ and nearly 600 million social engagements across the campaign's run.

The Defining Insight
The influencers didn't support the campaign. They became it. Cast in the ads. Front row at the shows. Across events worldwide.
03 — Campaign & Communications Scope

A role that transcended
traditional communications

Global Influencer Strategy & Execution
I architected the global influencer strategy and built and led the team that executed it — a structured program designed to generate culturally credible, platform-native content at scale, not conventional media placements. These were relationship investments, not media buys. The result was a program the creative and casting teams built directly on top of — integrating influencer partners into global paid campaigns, runway show front rows, and worldwide brand events.
Influencer Strategy
Earned Media & Global Press
Every campaign launch was supported by a global earned media program built to run across fashion (Vogue, WWD, Business of Fashion, Dazed, Highsnobiety, i-D), entertainment (People, Entertainment Weekly), culture (The Cut, Refinery29, W Magazine), and mainstream news simultaneously. The infrastructure handled both the controlled cadence of a planned launch and the sudden volume of a viral moment — proven across the Bieber surge, the "I ___" rollouts, and the Kardashian-Jenner cycle, which crossed into pop culture territory no fashion campaign had reached in years.
Earned Media
Owned & Organic Social Architecture
In close partnership with the social team, I co-architected the owned and organic social strategy that gave Calvin Klein a distinct, platform-native voice — continuous with the influencer program and campaign rather than running alongside them as a separate broadcast. The strategy amplified UGC participation, extended earned moments, and maintained brand coherence across dozens of markets simultaneously. The 884K+ organic posts and 592.8M engagements are, in large part, the output of that architecture.
Social Strategy
Talent Relations, Negotiations & Content
I owned the talent relationships across the campaign's full arc — from initial briefing through contract negotiation in direct partnership with general counsel, through ongoing management and all content production. I personally wrote and conducted every behind-the-scenes interview and content piece with campaign talent: Justin Bieber, FKA twigs, Kendall Jenner, Kendrick Lamar, Margot Robbie, Kate Moss, Grace Coddington, David Blaine, Bella Hadid, and the Kardashian-Jenner family. That content was a primary earned media driver — generating press distinct from the campaign imagery and sustaining stories across multiple news cycles.
Talent & Content
Creative Contribution & Campaign Direction
My involvement included meaningful participation in creative discussions — contributing to campaign direction, briefing, and copy — without leading the creative function. Being in those conversations shaped the quality of every execution decision downstream: the influencer brief, the talent messaging, the content strategy, the earned media narrative. Communications leaders embedded in the creative process consistently make better decisions than those who receive it finished.
Creative Partnership
Crisis Management & Legal Partnership
Working hand in hand with general counsel was a consistent dimension of the role — on talent contracts, influencer agreements, content rights, and emerging issues. The May 2016 crisis response was only possible because the legal-communications partnership was functional before the controversy arrived. The two functions operated as a single decision-making unit — legally sound and strategically coherent simultaneously — not as sequential approvals. That integration is now a standard part of how I approach high-stakes brand work.
Crisis & Legal
Industry First
The Influencer-to-Campaign Pipeline
What made Calvin Klein's influencer approach genuinely pioneering was not the use of influencers — it was what happened to them. The partners my team identified and activated for #mycalvins didn't stay in the influencer lane. They were cast in the global paid advertising campaigns. They sat front row at New York Fashion Week. They traveled to brand events around the world. Calvin Klein was among the first major fashion brands to collapse the division between influencer partner and campaign talent intentionally, at scale, and with the creative team's full participation — a model that is now standard practice across the industry.
Earned Media Coverage — Publications Across Every Launch Cycle
Vogue
WWD
Business of Fashion
The Cut
Refinery29
W Magazine
Dazed
Highsnobiety
i-D
Fashionista
ABC News
People
Entertainment Weekly
Adweek
04 — Brand & Corporate Communications

The corporate layer behind
every campaign moment

Running parallel to the campaign work was a full corporate and brand communications mandate — managing the institutional narrative around Calvin Klein's cultural momentum across investors, internal stakeholders, retail partners, and the executive team simultaneously. This is the work that rarely appears in campaign case studies and rarely gets credited. It is also the work that determines whether campaign success translates into lasting brand equity or remains an isolated moment.

PVH Investor-Facing Narrative
Translating Cultural Momentum into Brand Equity Language

Calvin Klein operated within PVH Corp., a publicly traded company where brand communications had direct investor implications. My work included developing and maintaining the brand narrative that connected #mycalvins' cultural reach — the engagement numbers, the UGC volume, the press coverage — to the commercial brand equity story PVH needed to tell investors and analysts. When the brand reported +9% projected revenue growth in FY 2017 and $943M in Q3 sales, those results were built on years of consistent, credible brand momentum management. The cultural story and the commercial story were the same story, told in different registers for different audiences.

Internal Communications & Org Alignment
Building the Function — Then Using It When It Mattered Most

Calvin Klein had no dedicated internal communications function before I arrived. I built it from the ground up — establishing the infrastructure, cadence, and practice that gave the organization a coherent internal voice for the first time. That foundation proved essential when the Raf Simons appointment created the most significant organizational transition in the brand's modern history. Replacing two long-tenured creative directors with a single CCO carrying complete creative authority required an internal communications function that could move quickly, speak credibly, and hold the organization steady. It required a function that had already been built and trusted.

Trade & Retail Partner Communications
Making Cultural Relevance Commercially Legible

Calvin Klein's commercial success depended on the confidence of retail and wholesale partners whose buying decisions were shaped as much by brand momentum as by product. The trade and retail communications program I ran translated campaign cultural reach into commercial language: briefing major retail accounts on campaign strategy, providing partners with the data and narrative to support sell-in decisions, and managing the communication of brand evolution through the Simons creative transition in a way that maintained retail confidence. When 440,000+ organic user posts and 592.8M social engagements became part of the commercial brief to wholesale partners, the brand's cultural investment became a tangible commercial asset.

Executive Visibility & Spokesperson Strategy
Building Credible Leadership Voices Across Two Audiences

Calvin Klein's executive communications required a spokesperson strategy operating across two distinct media environments simultaneously: the fashion and culture press covering #mycalvins and the Simons transition, and the business and trade press covering PVH's commercial performance. Different voices, different narratives, different media relationships — but pointing back to the same brand story. I developed and managed the executive visibility program that kept the brand's commercial and cultural narratives reinforcing each other rather than creating confusion in the market.

05 — Crisis Management

When legal, communications, and
internal alignment operate as one

In May 2016, a single image from the Spring campaign triggered a significant media criticism cycle. ABC News, Adweek, and multiple major fashion publications led with the story. The brand was being called exploitative in the same news cycle that had been celebrating its cultural reach — a tension that required simultaneous management across press, internal stakeholders, and retail partners.

Because I had managed the talent relationship and contract in direct partnership with general counsel, I was positioned to lead a response that was legally sound, strategically coherent, and organizationally aligned from the start. The outcome — no retraction, no apology, no material impact on campaign performance, retail confidence, or brand standing — was the result of a crisis apparatus that had been built before it was needed.

"The most effective crisis response is the one that never feels like a crisis response. You hold the position, let the brand's history do the work, and get out of the way of the story you don't want to tell." — Alex Wagner
The Response — Across Every Function
No retraction, no apology — decision made with full legal awareness and grounded in Calvin Klein's 40-year history of intentional provocation, from Brooke Shields to Marky Mark to Kate Moss.
Press framing shifted from reactive criticism toward historical analysis by contextualizing the image within the brand's advertising legacy — a move that required deep brand knowledge, not just media relations instinct.
Internal stakeholders and retail partners were proactively aligned with the response rationale, preventing secondary damage from organizational uncertainty or partner hesitation during the coverage cycle.
The influencer program and UGC ecosystem continued operating in parallel, providing organic positive content without any brand-side messaging that would have reignited the story or signaled defensiveness.
Disciplined "no comment" posture with press maintained brand authority and denied the story oxygen. Platform growth was uninterrupted. The story receded. Retail partner confidence held.
06 — Results

The proof — campaign,
brand, and commercial

884K+
Total Instagram posts tagged #mycalvins across the campaign lifespan
592.8M
Total social engagements around the CK brand, Jan 2016 – Jan 2018
440K
Organic user-generated posts by Spring 2016
+2.2M
New Facebook followers at peak; +1.8M Instagram; +1M Twitter
$943M
Calvin Klein brand revenue, Q3 2017 — +9% projected FY growth (PVH Corp.)
Global
Earned coverage across Vogue, WWD, The Cut, Refinery29, Dazed, Highsnobiety, BoF, People, ABC News, Entertainment Weekly — every launch cycle, every market
Campaign metrics tell part of the story. The rest lives in outcomes that don't appear on a dashboard: retail partners who bought into the brand's new creative direction because the communications program gave them confidence; an internal organization that held together through a once-in-a-generation leadership transition; an investor-facing narrative that connected cultural momentum to commercial performance; and a crisis that receded without a retraction or a single material impact on the business. Those are communications results. They just require a different kind of attribution.
07 — What This Work Taught Me

Principles that shape
my practice today

01
Influencer Is Casting, Not Media Buying
The most important insight from building the #mycalvins influencer program was that the best influencer relationships are talent relationships — and talent relationships, managed well, produce campaign-level results. When influencer partners started appearing in global paid campaigns and sitting front row at runway shows, it wasn't a surprise. It was a validation of how the program had been built from the beginning: not as a media buy, but as a creative investment with a long time horizon.
02
Corporate Comms Is Brand Strategy
The investor-facing narrative, the internal alignment, the retail partner briefings — these are not administrative functions separate from the brand work. They are the infrastructure that makes brand work commercially durable. A campaign that generates 600 million social engagements but fails to give retail partners confidence, or fails to translate into a coherent PVH brand story, or fails to hold the internal organization through a major creative transition — that campaign has not fully delivered. The communications leader's job is to close every loop.
03
Legal and Communications Are the Same Function
Working hand in hand with general counsel throughout this campaign confirmed a principle I now treat as non-negotiable: the most effective communications leaders understand the legal parameters they're operating within as clearly as they understand the brand ones. At the intersection of those two disciplines is where the most consequential decisions get made — and they need to be made in real time, not after sequential approvals.
04
Heritage Is Permission, Not Nostalgia
The May 2016 crisis was resolved not by apologizing or retreating, but by understanding exactly what the brand's history had earned it the right to do. That kind of brand knowledge — granular, historically grounded, held with genuine conviction — is what separates communications leaders who can hold a position under pressure from those who default to reactive management. It is also what makes the brand stronger on the other side of a controversy than it was going in.
05
Being in the Room Changes the Quality of the Work
Participating in creative discussions — even without leading the creative function — fundamentally changed the quality of every downstream decision I made. You cannot write a behind-the-scenes interview that generates press if you don't understand what the campaign is trying to say. You cannot brief a retail partner on the brand's direction if you only know the version of it that was approved for external communications. Embedded communications leadership consistently produces better outcomes than communications leadership that receives the work finished.
06
Scale Comes from Systems, Not Effort
The global reach of the #mycalvins influencer program, the consistency of the earned media across three years and multiple campaign iterations, the coherence of the trade and retail communications through a major creative transition — none of that was the product of working harder. It was the product of building the right systems: the brief, the measurement framework, the relationship protocols, the feedback loops. Leaders who skip the architecture investment spend the rest of the campaign working against the grain of what they built.
Final Reflection

What it meant to lead
this work from the inside

#mycalvins was already in motion when I arrived. What I brought to it was the infrastructure the campaign needed to reach its potential: a globally scaled influencer program with genuine strategic intent, talent relationships managed at the depth the work demanded, content that made those relationships press-worthy, an owned social strategy with a distinct brand voice, a corporate communications function that connected every campaign moment to the brand's commercial and investor narrative, and a crisis apparatus that was operational before it was needed. The measure of that contribution is not any single moment. It's that influencer partners became campaign talent. That retail partners and PVH investors had a consistent brand story through the most significant creative transition in the brand's history. That a crisis receded without a retraction. And that nearly a decade later, the model Calvin Klein helped pioneer — treating influencer as casting, not media — is now how the industry operates. At Calvin Klein, during these years, it was new.